Errors and omissions insurance is critical for any business that offers professional services to clients. Because it can be devastating for a small business to pay costly legal fees and settlements out of pocket, E&O coverage will protect your investment. Knowing the type of risks you face helps to determine the best coverage for your business.
In What Situations Will E&O Insurance Protect Your Business?
An E&O claim can be filed for a variety of reasons.
- Improper documentation or miscommunication – Failure to adequately communicate essential information to clients in writing can result in claims. Nothing should be assumed, and paper copies of every signed document should be retained in case there is a discrepancy later on.
- Breach of duty – Your clients expect and deserve to receive the services or goods they have purchased in a timely manner. Failing to meet the agreed-upon timing can result in a breach of duty.
- Misrepresentation of your company’s qualifications – Being untruthful will only hurt your company’s reputation in the long run. Be honest and upfront about the capabilities of your business.
It is the goal of every successful business owner to run their business with honesty and integrity, but misunderstandings can happen. E&O insurance is critical to protect you when you need it most.