Restaurant owners rely on a lot of people for the smooth running, and also the success, of their establishments. Customers expect a really nice experience, and the host, or hostess, waiters, chefs, and busboys all play an important role in how diners feel during their visit.
Restaurant workers all share the responsibility for safety so that no one gets injured, and no one ends up with a plate of food in their lap. Of course, one should have fine dining insurance in place, but preventing accidents and injuries is the first line of defense. Following are some safety tips:
- Owners should require that all employees wear comfortable and supportive shoes with a slip resistant sole. Having the proper footwear protects them from potentially slippery dining room and kitchen floors.
- Consider having some anti-fatigue mats for areas that workers constantly stand in, such as food prep and service areas, or podiums and front desks. While having dim lighting in the restaurant sets a mood, it can also cause slips, trips and falls when people can’t see hazards that may exist in the walkways or hallways. Make sure that when there are spills in the dining area that someone cleans them up promptly.
- Restaurant hosts represent the first impression that many diners get when they enter a restaurant, so proper dress is important, but they also need to wear clothing that they can stand in, as well as walk around in for long periods of time, to avoid injuries that can end up in workers compensation claims.
- A restaurant should post procedures for a fire, evacuation, or first aid emergency. Keep emergency numbers handy and know where emergency equipment, routes, and exits are throughout the restaurant. Should a serious incident occur, be prepared to respond to emergencies and direct staff and patrons to a safe exit.
Other hazards and concerns
Customers like when their food arrives quickly and it is still hot, however, quick service could lead to accidents. A few safety tips for any dining establishment should include the following:
- Follow in/out patterns into kitchen and service areas
- Watch for hazards such as hot surfaces
- Keep trays close to the body whenever carrying them
- Don’t overload trays, and
- Don’t carry sharp knives in apron pockets
Injuries lead to lawsuits or workers compensation claims, neither of which is desired, but with safety protocols and fine dining insurance in place, accidents can be mitigated and insured against. Speak to a qualified insurance agent about any needs or concerns specific to a restaurant’s operation and how it should be best insured.